5 Lessons in Community Building

5 Lessons in Community Building

September 23, 2024

10 minutes

How Community Building Has Evolved and Why It Matters

Community building is at the heart of connecting people and ideas in the digital age. But the tools we use to foster these connections have evolved dramatically over the years, from bulletin boards and forums to modern platforms like Discord and Reddit.

Understanding this evolution can help you pick the right strategies for your own community. In this post, we’ll walk through how community building has changed and share five key lessons you can apply to strengthen your own group—whether you're running a niche hobby community or a global brand platform.

5 Lessons in Community Building: From Forums to Social Platforms

Introduction: How Community Building Has Evolved and Why It Matters

Community building is at the heart of connecting people and ideas in the digital age. But the tools we use to foster these connections have evolved dramatically over the years, from bulletin boards and forums to modern platforms like Discord and Reddit.

Understanding this evolution can help you pick the right strategies for your own community. In this post, we’ll walk through how community building has changed and share five key lessons you can apply to strengthen your own group—whether you're running a niche hobby community or a global brand platform.

1. Forums and Bulletin Boards: Building Early Communities

The Challenge: How did communities form before social media?

Back in the late '80s and '90s, community building looked a lot different. We’re talking about the days of bulletin boards and forums—the original spaces where like-minded people came together online. These forums were digital hangouts where conversations were focused, deep, and long-lasting.

One great example is the Ubuntu forums, which became a hub for the open-source community. People didn’t just log in to browse; they came to solve problems, share expertise, and make a real impact. The forum structure, with its clear threads and focused topics, was key to keeping these communities engaged over the long haul.

Takeaway: If your goal is to build a space where detailed discussions and long-term engagement thrive, forums—or platforms with similar structure—are still a great option. They offer the depth that social media can sometimes lack.

A timeline of online community types from the 1970s to 2020 ©Guild 2020

2. The Social Media Boom: Expanding Communities at Scale

The Challenge: How did social media change the way we build communities?

The 2000s brought a huge shift in community building with the rise of social media platforms like Facebook, Twitter, and LinkedIn. Suddenly, it was easier than ever to create a community and grow it quickly. You weren’t limited to niche groups anymore; with social media, you could reach everyone.

But here’s the thing: while social media offers incredible reach, it often comes at the cost of depth. Conversations are shorter, more scattered, and you lose some of the intimacy that forums had. That doesn’t mean social media is bad for communities—it’s just a different type of connection. You can build massive communities, but you might not get the same deep engagement that forums offer.

Takeaway: Social media is your go-to for growing awareness and building large, open communities quickly. Just be mindful that maintaining real engagement will take extra effort since these platforms are designed for fast interactions.

3. Discord and Reddit: The Return of Niche Communities

The Challenge: How do platforms like Discord and Reddit combine engagement with scale?

Fast forward to today, and platforms like Discord and Reddit are leading the way for communities that want both scalability and focused conversations. These platforms bring back some of the depth that was lost in the early social media days, while still allowing communities to grow.

Discord started out as a gamer’s paradise, but it’s since evolved into a space where all kinds of communities thrive—whether you’re running a coding group, a book club, or even a professional network. With features like real-time chat, voice channels, and server customization, Discord keeps the vibe personal, even as your community scales.

Meanwhile, Reddit has perfected the art of niche communities through subreddits. It’s where in-depth discussions happen within larger networks, giving people a place to engage on specific topics that matter to them.

Takeaway: If your community thrives on real-time engagement and niche interests, platforms like Discord and Reddit strike a balance between deep, focused interaction and the ability to grow a large group.

4. Hybrid Platforms: The Future of Community Building

The Challenge: What does the future hold for online communities?

Looking ahead, the future of community building is going to be all about hybrid platforms. We’re already seeing a blend of what worked in forums, social media, and real-time platforms like Discord. Communities are increasingly using tools like AI-driven moderation bots and automation to help scale while keeping things personal.

At the heart of it all, though, is still the community manager. As these platforms evolve, community leaders will play an even bigger role in making sure that as the community grows, it still feels tight-knit and engaged.

Takeaway: As communities continue to grow across multiple platforms, the key to success will be combining the best of both worlds—scale and intimacy. AI tools and strong leadership will be crucial to keeping communities vibrant and authentic.

Picking the Right Platform for Your Community

Community building has come a long way, but at its core, it’s still about connection. Whether you choose forums, social media, Discord, or a hybrid approach, the goal is always the same: to create a space where people can come together, share ideas, and build something meaningful.

So, which platform is right for you? Here’s how to decide:

  • Forums are ideal if your community needs in-depth discussions and long-term engagement.
  • Social media is the go-to for quickly building large, broad-reaching communities.
  • Discord and Reddit are perfect if your community thrives on real-time conversations and focused topics.

No matter which path you choose, remember that the tools are just that—tools. It’s the people that make the community.

Still Wondering Which Platform Is Right for You?

If you're still unsure about which platform best suits your community, don’t worry—I’ve got you covered. Check out this video where I dive deeper into the pros and cons of each platform and help you decide which one will work best for your community’s unique needs.